This Privacy Policy explains how Analog Language (property and brand of RML) collects, uses, shares, and protects your personal data when you use our website, www.analoglanguage.com, or purchase vinyl and CD records from our store. We are committed to safeguarding your privacy and ensuring that your personal data is protected under applicable laws, including the GDPR.

1. Data Controller

• Company Name: RML
• Registered Address: 20a Slowackiego street, 05-822 Milanowek, Poland, Mazovian Voivodeship

2. Data Collection and Usage

We collect personal data for various purposes, including processing orders, delivering products, and improving our services. The types of data we collect and how we use it are outlined below:

2.1 Types of Data Collected

1. Personal Identification Information: This includes your name, address, email address, and phone number.
2. Payment Information: Credit card details, billing address, and payment information are processed securely by third-party payment providers. We do not store credit card information on our servers.
3. Order Details: Information about the products you order, order history, and purchase preferences.
4. Website Usage Data: IP address, browser type, device information, and pages viewed to help improve our website performance and user experience.

2.2 How We Use Your Data

• To Process Orders: We use your data to fulfill orders, manage shipping, and handle returns.
• To Improve Our Services: Analyzing customer preferences and website usage helps us improve our products, services, and website.
• Marketing: With your consent, we may send you promotional offers or newsletters.
• Legal Compliance: To comply with Polish laws and EU regulations, such as tax laws and record-keeping requirements.

3. Legal Basis for Processing Data

Under the GDPR, our legal grounds for processing your data include:

• Contractual Necessity: Processing is required to fulfill our contract with you, such as processing and delivering your order.
• Legal Obligation: We are required by law to retain certain data for accounting and tax purposes.
• Legitimate Interests: Processing based on our interest in improving services and managing our business.
• Consent: We will obtain your consent for marketing communications and other specific processing activities.

4. Data Retention

We retain personal data only as long as necessary for the purposes it was collected. Typically:

• Order Information: Retained for 5 years to meet accounting and tax obligations.
• Marketing Data: Retained until you withdraw your consent or unsubscribe from marketing communications.
• Website Usage Data: Retained for a maximum of 24 months for analytics purposes.

5. Data Sharing and Disclosure

We do not sell, trade, or share your personal data with third parties, except in the following cases:

• Service Providers: We may share data with service providers (e.g., shipping companies, payment processors) who assist in fulfilling your orders and providing services.
• Legal Requirements: If required by law or in response to valid requests from government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your data may be transferred to the new entity.

6. International Data Transfers

As we are based in Poland, your data is primarily stored and processed within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure adequate safeguards are in place to protect your data, in line with GDPR requirements.

7. Data Security

We employ a range of security measures to protect your personal data, including:

• Encryption: SSL encryption for secure data transmission.
• Access Controls: Restricting access to personal data to authorized personnel only.
• Data Minimization: Only collecting and retaining the data we need for our operations.

While we strive to protect your data, no system is entirely foolproof. Please take care when sharing personal information online.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, track preferences, and analyze site traffic.

• Necessary Cookies: Required for site functionality.
• Analytical Cookies: To understand site usage and improve performance.
• Marketing Cookies: For personalized marketing messages and offers.

You can control cookie settings in your browser and decline non-essential cookies.

How to Opt-Out of Cookies

Most browsers allow you to manage cookie preferences. You can opt-out of analytical and marketing cookies through our cookie consent banner or by adjusting your browser settings.

9. Your Data Rights

Under GDPR, you have the following rights regarding your personal data:

1. Right to Access: Obtain a copy of your personal data we hold.
2. Right to Rectification: Request corrections to inaccurate or incomplete data.
3. Right to Erasure: Request deletion of your data under certain conditions (e.g., no longer necessary for the purpose).
4. Right to Restrict Processing: Limit the processing of your data in specific situations.
5. Right to Data Portability: Request a copy of your data in a commonly used format.
6. Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
7. Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at [Your Contact Email].

10. Marketing Communications

With your consent, we may send you promotional emails or newsletters. You can unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• Email: contact (at) analoglanguage.com
• Address: 20a Slowackiego street, 05-822 Milanowek, Poland, Mazovian Voivodeship

Additionally, if you believe your rights have been violated, you have the right to file a complaint with the President of the Personal Data Protection Office (UODO) in Poland.